Airlines review first aid training after incident on a Ryanair Flight
Questions are being asked about whether Airline staff receive adequate first aid training after a passenger received improper first aid for burns whilst travelling on board a Ryanair flight.
The high profile incident, which has been well documented throughout the media, has casted doubt over whether the level of first aid training cabin crews receive allows them to confidently deal with emergencies in the air.
Ms Tredget, a nurse, was burnt by scalding tea whilst travelling with Ryanair and claims that, when she asked for cold water to put on the burns, she was given paper towels instead.
She has been quoted in the Daily Mail, stating: “I pulled the trouser leg up and said, ‘Look, it's blistering already, I need water. I’m a nurse, I know what's needed. You need to pour water on it.’
“She ran off to the back of the plane and came back with a handful of blue paper towels and said, ‘Here, use them all.’ I am not quite sure what she thought they would be good for.”
The passenger was then offered ice and cooling gels, which she states completely contradicts St John Ambulances’ standard for treating burns effectively.
St John Ambulance states that the following treatment should be provided for treating burns: “Start cooling the burn as quickly as possible. Run it under cool water for at least ten minutes or until the pain feels better (whichever is longer). If there is no water available, you could use cold milk or canned drinks.
"Don't use ice, creams or gels – they can damage tissues and increase the risk of infection.”
As a result, the passenger has now raised several concerns about the standard of care she received during the incident.
Ryanair responded to the customer’s allegations with the following statement: “The customer in question received first aid from our cabin crew including ice, healing gels, and a dressing, and declined the crew's offer of further medical assistance, or being met on arrival by paramedics in Budapest.”
The airline also issued a letter to the passenger stating: “We sincerely regret this accident but this was not caused by our crew. You were provided with all of the first aid facilities we carry on board including towels, ice, cooling first aid gels, and dressings.”
Ms Tredget believes that the treatment she received was neither adequate nor correct, resulting in the incident leaving her badly scarred.